Knowledge Management @ Day 1

Contents:
- Definition of Knowledge
- Definition of Knowledge Management (KM)
- Road Map to KM Implementation
- Key Benefits of KMS

How Knowledge is Derived?
 Data
• facts, numbers or individual entities without context
 Information
• comprises the basic facts with context and perspective
• Information= data + interpretation
 Knowledge
• the information which provides guidance for action.
• Knowledge= information + use

•Information that enable action
•Possess context
•Pattern of data
•Fact, observation
•Devoid of context